We offer advanced software and hardware not available from any other provider. We’ve spent more than two decades perfecting our system and our remote doorman services and we’re constantly enhancing our capabilities to better serve our customers.
OUR REMOTE DOORMAN TECHNOLOGY
INTERACTIVE WEB PORTAL
The centerpiece of Virtual Doorman’s unique technology is our patented Interactive Web Portal. This web-based information management system enables users to interact with their Virtual Doorman via the Internet to gain secure remote access and “self-manage” their preferences and instructions online at their convenience. This streamlines the communication between residents, building managers, and the operators at our command center. All correspondence and activity is recorded and documented in detailed logs, which can be accessed and reviewed in the event of a problem.
Virtual Doorman offers specific functionality for different users and even integrates everything into the industry’s only mobile app – Virtual Doorman On-the-Go™ and our new Welcome Station™. The Web Portal helps our Operators provide customized service tailored to each resident’s needs, whether the building has 6 units or 60 units.
Allows residents to remotely manage their account, input guests and visitor authorizations, schedule package deliveries, request maintenance, and more.
Need additional access cards or fobs? Simply order them online and we’ll ship them right to you. Have an unexpected delivery or visitor on the way? Just let us know and we’ll handle everything. Want to know when your dog walker arrived or left? We’ve got you covered.
BUILDING MANAGER PORTAL
Makes it easy for property managers to stay on top of what’s going on in their buildings. Helps managers easily communicate with residents and the Operators at our Command Center to:
Add new residents; Manage authorized access; Activate/Deactivate access card and fobs; View resident contact information; Post building notices; Manage deliveries and guests; Allow access for vendors and contractors and much more.
Armed with our proprietary system, our Operators are able to access the account of every resident in every building in our system within a few seconds of a visitor or delivery pressing the call button. Every resident gets truly personalized doorman services at all times – regardless of the number of buildings we have online or the number of residents in a building.
Now you can take your Virtual Doorman with you wherever you go. Virtual Doorman On-the- Go™ lets residents to stay in touch with their remote doorman with a few simple clicks. As with the Virtual Doorman Web Portal, the mobile app allows residents to remotely manage their account – all with the convenience of a mobile device.
Download Virtual Doorman On-the-Go now
INTRODUCING THE NEW VIRTUAL DOORMAN WELCOME STATION
The new Virtual Doorman Welcome Station™ takes the video intercom into the 21st Century by enabling truly digital communication via a FaceTime®-like video chat between visitors, residents, and our Monitoring Station. The new system provides more robust features and offers a lower cost alternative with a faster installation timeline so buildings can get Virtual Doorman installed and activated within days. Learn more about how our remote doorman services work here.
24/7 INSTANT CONNECTION
With the simple click of an on-screen button on iOs or Android smartphone devices, users are connected to the Virtual Doorman Monitoring Station.
ACCESS TO THE SAME VIRTUAL DOORMAN FEATURES
All of the features that residents and managers have come to rely on from Virtual Doorman can be accessed remotely via one touchscreen unit with access control, cameras, and monitoring functionality seamlessly integrated into this new system.
REMOTE CAMERA VIEWING
Residents, building owners, and managers can even remotely view the building cameras to follow and track visitors and delivery personnel, giving you greater control and peace of mind.