Every building can afford a doorman 24/7
Regardless of the size of your building and the level of personalized service you require, we have a solution for every building and every budget. Virtual Doorman can be easily integrated into residential buildings or commercial environments. Plus, our system is customizable. So, you can provide remote doorman service around the clock, during peak hours, or to support and supplement your current doorman or security guard service.
Packages to suit your needs
Any building can benefit from Virtual Doorman with our highly-skilled and trained Operators as either an alternative or supplement to the traditional doorman. With Virtual Doorman, buildings can maintain heightened security and offer residents exceptional convenience — all at a fraction of what it would cost to employ a traditional doorman or concierge.
Service levels
Choose the level of service that fits your building and your budget
Bronze
Basic-level service
Accepts packages & deliveries,
including dry cleaning
including dry cleaning
(1) Web portal account per apartment*
Email notification to residents
Lock-out protection
1/2 hour basic retrieval/
lookup service per month**
lookup service per month**
Silver
Enhanced-level service
Accepts packages & deliveries,
including dry cleaning
including dry cleaning
(2) Web portal account per apartment*
Email notification to residents
Lock-out protection
1 hour video investigation retrieval with enhancement per month**
Provides access for guests
(20 min. of personalized service per month)
(20 min. of personalized service per month)
Private vendor access granted
Management assistance
Maintenance support
Custom access times allowed
Text, email & 800#
direct access to command center
direct access to command center
Logs of access control card & fob usage
Gold
Premium-level service
Accepts packages & deliveries,
including dry cleaning
including dry cleaning
(3) Web portal account per apartment*
Email notification to residents
Lock-out protection
2 hour video investigation retrieval with enhancement per month**
Provides access for guests
(35 min. of personalized service per month)
(35 min. of personalized service per month)
Private vendor access granted
Management assistance
Maintenance support
Custom access times allowed
Text, email & 800#
direct access to command center
direct access to command center
Logs of access control card & fob usage
Additional 15 min.
of personalized service per month
of personalized service per month
Reception management service
($150 per month added value)
($150 per month added value)
* Additional Web Portal Accounts can be added for $10 per month.
** Unused time does not carry over.
Additional service option
Virtual Doorman Select
Virtual Doorman® service is also available to work in conjunction with a traditional doorman, ready to provide supplemental doorman support during overnight and weekend shifts.