Virtual Doorman is a building-wide system that integrates surveillance and access control to remotely grant access for visitors, deliveries and even the occasional resident who is locked out of their building. We use a secure Internet connection and integrated digital CCTV, cameras, intercom and access control devices to enable the Operators at our Command Center to remotely monitor your property and control access to the premises. The video intercom unit at the building entrance enables a two-way audio and video conversation between the visitor and our Operators. A network of doors that can be controlled remotely and strategically-placed surveillance cameras and help us keep an eye on everything. The system was designed to be very user-friendly for residents, guests and management alike. Within seconds of pressing the call button, residents, visitors or delivery personnel are connected to the Virtual Doorman who will greet them and assist as needed.
HOW IT WORKS
Virtual Doorman offers many features that are attractive to current and future tenants, as well as property managers. While having a doorman in a residential building used to be a high-end amenity that only a few could afford, Virtual Doorman makes this service affordable for everyone. Read about the extensive list of features that Virtual Doorman offers and then take a look at our different service plan options to find the one that best fits your needs.
PACKAGES, DELIVERIES, AND GUESTS
No more waiting at home for a package, dry cleaning, or other delivery to arrive. With Virtual Doorman services, our Operators will accept packages and deliveries, direct the delivery person to a secure package storage room, and email you to let you know you have a package/delivery waiting for you when you return home.
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CALL BUTTON IS PRESSED
When the Virtual Doorman call button is pressed, our Operators instantly receive an alert and a live video feed from the building, alongside a data screen with all relevant building information, which instructs the Operator on how to handle the delivery or visitor.
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VISITOR VERIFIED
Once the visitor or delivery has been verified, access is granted remotely and the carrier is directed to the secure package area/room to complete the delivery.
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PACKAGE RECEIVED
Our Operators digitally sign for the delivery and send a notification to the resident informing them that they have a package waiting. The package room is monitored by cameras to ensure security of the delivery.
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MONITORED ACCESS
The entire process is monitored by our remote doorman, or Operators. If an incident or unusual activity is observed, the Operator takes action if necessary. All activity is recorded and can be retrieved and reviewed as needed.
OTHER FEATURES
VIRTUAL DOORMAN ON CALL: For as little as $30 per month, your Virtual Doorman can now work even harder for you. We’re already your eyes and ears at your property, but now Virtual Doorman also offers building owners and managers the added benefit of 24/7 answering service from our Command Center. FIND OUT MORE HERE.
RESIDENT LOCKOUT PROTECTION: Residents have the added security and peace of mind knowing that they will never be left out in the cold when Virtual Doorman is on duty. Simply press the call button and once our Operators verify your identity using your pre-selected credentials, they’ll buzz you in to the building.
ELECTRONIC KEY SAFE: If your building has an electronic key safe, we can even give you a spare set of keys. Works great for giving access to houseguests or household staff too. We’ll give you or your guest a pin code to enter into the key safe where you’ll be able to retrieve a spare set of keys.