Virtual Doorman

How Virtual Doorman® Provides Building Security

providing building security

If you manage an apartment building, one of your main concerns is most likely building security. It’s important to keep both your building and your tenants safe and with Virtual Doorman® you can do all that, while also providing your residents with other high-end amenities that they will love. Video Surveillance When Virtual Doorman is on duty in your building, security cameras will be installed to cover the building entrances, doors, hallways and any other areas requiring surveillance. Our trained operators keep a watchful eye on the premises so you’ll never have to worry about unwanted parties gaining access to your building. The operators at our command center monitor your building’s cameras remotely. This means that there are real people watching your cameras for suspicious activity and they will notify you the minute that they notice anything out of the ordinary. Virtual Doorman is always here to help keep your building safe. read what he said All video footage is archived and the building manager and any other authorized parties will have access to the security feed if necessary. Property managers can also gain access to video surveillance through the manager portal and to retrieve and review older security camera footage in the event that they need it. Guest Verification With Virtual Doorman on the job, you can be sure that no one is entering your apartment building without the proper verification. When a tenant would like to give access to a guest, they simply register that guest in the Web Portal. This makes it easier for Virtual Doorman to verify a guest’s identity and allow them access. It also helps keep all of your residents safe from uninvited guests. Delivery Verification Delivery verification with Virtual Doorman works similarly to guest verification. The delivery person’s identification is verified through the intercom system at the front door with the help of our remote operators, and then the delivery person is monitored while they bring the package to the mailroom. This feature allows tenants to have packages delivered while they aren’t home while still ensuring the safety of everyone who lives in the building. Remote Operators Our remote operators are real people that work at our command center. They help to verify guests, delivery personnel, contractors, and others that are trying to gain access to the building. These are also the people who monitor your security camera for suspicious activity. When you have Virtual Doorman in your building, you not only have the most advanced technology, you also have access to real people who can help keep your building safe. Resident Lockout Protection Another building security feature offered by Virtual Doorman is resident lockout protection. In the event that a resident locks themselves out of the building, Virtual Doorman and our remote operators can help them gain access to the building, securely and without contacting the property manager, which is especially helpful at odd hours or on holidays. Our resident lockout protection helps to ensure the safety of your residents while providing a valuable amenity. Tracks Access Control Card and Fob Usage In the event that an incident does occur in your building, Virtual Doorman can track the identity of anyone who has used an access control card or fob to enter and leave the building. This can help you identify any persons involved and ensure the future safety of your tenants. If a tenant loses their card or fob, you can quickly and easily deactivate it in the building manager portal to prevent someone else from using it to access your building. Hire Virtual Doorman for Your Apartment Building

Can Virtual Doorman® Replace a Traditional Doorman?

Can Virtual Doorman Replace a Traditional Doorman

People often ask whether Virtual Doorman®, a remote doorman system, can truly replace a traditional, human doorman. Does Virtual Doorman provide the same amount of service and security? How does the price of Virtual Doorman compare to a traditional doorman? Today, we will answer those questions, plus more.  Privacy While there is something to be said about being greeted by name with a smile from a human by a traditional doorman, there are many people who prefer not to have someone at the door who knows every single time you come and go from your building. When you live in a building with Virtual Doorman, you can feel secure in your privacy and also know that we are there for you, on demand, whenever you need us.  Cost Apartment buildings with a traditional doorman cost significantly more to live in than a building without. Buildings that utilize Virtual Doorman as an alternative will spend about 10% of what they would if they employed a traditional doorman.  Virtual Doorman can provide almost everything that a traditional doorman can, but at a fraction of the price. Each apartment building can choose the service option that fits their budget and works best for their building and tenants. Each service plan can also be customized with options to add on additional services. With Virtual Doorman, apartment managers can select service options according to their needs and budget, so that they can offer their tenants high-end amenities without breaking the bank.  Tipping A traditional doorman costs more to have on staff than Virtual Doorman does, and tipping is also recommended, especially during the holiday season. This is a reality for many people who live in apartment buildings with traditional, human doormen. So, not only are you paying more to live in the building, but you will also be expected to shell out more money in tips.  You will never have to tip Virtual Doorman, no matter the season and Virtual Doorman will also not take any time off for the holidays. Virtual Doorman is always at your service and costs less in more ways than one.  Security Buildings with an attended lobby offer additional security and peace of mind. There is someone at the door protecting your building from intruders and unwanted visitors. With a doorman, you never have to worry about people gaining access to your building that shouldn’t.   The same is true when Virtual Doorman is on duty because our system is also a security system. With Virtual Doorman, your building will be equipped with security cameras. Anyone who is not a tenant will have their identity verified before they are permitted to enter the building by Virtual Doorman operators. So, you are not relying on a virtual system alone; you’ll also have peace of mind knowing that real people at our control center are always on duty to help ensure your safety and the safety of everyone in the building.  Amenities A traditional doorman is considered a high-end amenity. You have someone at the door to greet you, sign for your packages, and keep your building safe. A doorman is something that is typically offered in only higher-end apartment buildings.  The same is true with Virtual Doorman,  You’ll have a state-of-the-art remote doorman system that acts as building security, accepts your packages, greets and verifies your guests, assists with building management, and even has a virtual concierge feature. Virtual Doorman also protects residents from getting locked out of their apartment. When you choose Virtual Doorman, you are receiving everything that a traditional doorman can do, plus more and for a fraction of the cost. Virtual Doorman can be offered in every apartment building rather than just expensive, high-end buildings.  Mobile App and Web Portal For buildings with traditional doormen, interacting with the doorman usually involves a trip to the lobby or a conversation by calling down to the lobby. This is not the case with Virtual Doorman. If you want to allow access for a delivery or guest, ask for a recommendation from our virtual concierge, or access any other features, you can do so with a few simple clicks on our Web Portal or mobile app. Virtual Doorman can be accessed from anywhere and anytime, whether you are in your apartment, out on the town, and whether it is a weekend, night, or holiday. Virtual Doorman is always at your service.  Learn More About Virtual Doorman visit this link When you live in a building with Virtual Doorman, you may not be greeted with a smile every time you walk through the door, but you will enjoy more privacy, convenience and affordable living. You will receive many benefits that go beyond that smile. You’ll have a state-of-the-art building security system keeping you safe, have your packages delivered when you’re not home, have round-the-clock access to our virtual concierge service, and much more.

Virtual Doorman’s® Best-in-Class Proprietary Technology

Best-in-Class Proprietary Technology

We are constantly looking for ways to make our technology better. Once you have lived in a building that uses Virtual Doorman, you will never want to go back to life without it. Virtual Doorman has created best-in-class remote doorman technology that cannot be replicated by any of our competitors.  Our Interactive Web Portal We created our Interactive Web Portal to improve communication between residents, property managers, and our remote operators. Residents and managers are each provided with access to customized sections of the portal so that they can manage their account and communicate with each other quickly, efficiently, and in real-time. All activity on the Interactive Web Portal is saved in case it needs to be reviewed later for any reason.  Resident Portal The Resident section of our Web Portal allows tenants to self-manage their preferences, manage their accounts, schedule guests and deliveries, and submit maintenance requests. Residents can even monitor when their guests arrive, leave, and how long they stayed.  Building Manager Portal The Building Manager section of the Web Portal is designed to assist with the day-to-day management of their building. Managers can use the Portal to communicate with their residents, allow access for vendors, post building notices, and allow deliveries and guests. The Building Manager portal also allows the manager to add new residents, activate and deactivate key cards and fobs, and view resident information. The Building Manager portal from Virtual Doorman makes managing an apartment building a breeze. Operator Portal see this site The Operator Portal allows the remote operators at our command center to communicate with the tenants and the building manager. They can also view residents’ and building manager’s scheduled guests and deliveries so that they can grant entry to authorized parties. The Operator Portal allows remote operators access to each resident’s account so that they can give personalized, individualized service. Our Mobile App Virtual Doorman also has a mobile app to make it even more convenient for tenants. Our Virtual Doorman On-the-Go™ mobile app allows you to take Virtual Doorman with you. Residents can manage their accounts and access our Red Hat Concierge services from anywhere with their cell phones or tablet.  Our Welcome Station The Virtual Doorman Welcome Station is a one-of-a-kind system not available from any other remote doorman service. Like all of our technology, we are constantly looking for ways to improve upon it. We are always searching for ways to make the Virtual Doorman experience better and that’s exactly what we did when we updated our Welcome Station. The Virtual Doorman Welcome Station features a video intercom with an integrated video chat feature so that residents, guests, and delivery personnel can communicate face-to-face with our remote operators. We also loaded it with features and made it easier, quicker, and less expensive to install.  Learn More About Virtual Doorman

Why You Should Choose the Original Virtual Doorman®

Virtual Doorman

With all the options for remote doorman services out there, how do you decide which to choose? If you want the only option that offers exceptional service, the most features, and the best-in-class technology, the logical choice is the one and only Virtual Doorman®.  Virtual Doorman® created the remote doorman industry when we introduced the first remote doorman system to the market nearly two decades ago. We have continually evolved and enhanced our system and our technology is unmatched. We offer the only interactive web portal in the business for both residents and building managers, and we are always ahead of the curve by always keeping an eye to the future and innovating new ways to create a better experience for Virtual Doorman users.  Virtual Doorman offers a wide range of benefits from keeping your tenants safe with our building security features to our state-of-the-art technology that includes the only interactive web portal in the industry. Other remote doorman services may try to imitateVirtual Doorman, but none come close to what we’re able to offer.  Affordable Compared to the price of hiring a traditional doorman for your building, Virtual Doorman is only a fraction of the cost. But Virtual Doorman also offers great additional features like resident lockout protection, concierge services, and receiving packages and deliveries — but without it costing a fortune.  Virtual Doorman offers three different service packages so that you can choose the level that offers the best services for your building and fits within your budget.  Keeps Your Tenants Safe In addition to performing the services of a doorman, Virtual Doorman also provides building security. Our system uses state-of-the-art technology backed up by the remote operators at our command center to keep your building safe. You won’t find the same technology anywhere else. At Virtual Doorman, we have been working on our technology for over two decades and are constantly searching for ways to improve it to give property managers and residents a better experience. We offer an Interactive Web Portal, mobile app, and Welcome Station so that communication between residents, property managers, and our remote operators is seamless, quick, and efficient.   Convenient Virtual Doorman can be accessed anywhere that you have access to the internet through the interactive web portal, our mobile app or via email or phone to schedule guests, deliveries, and even ask for recommendations from our virtual concierge.  Virtual Doorman offers convenience for both the tenants and the managers. Our operators remotely accept packages, verify guest identities, and even allow residents access to the building when they are locked out. You won’t get this kind of service from just any remote doorman.  Improves Tenant Experience When you have Virtual Doorman in your building, your tenants will have a better experience. They will feel safer with our building security features and they’ll love the package delivery acceptance and guest verification. Virtual Doorman also offers our Red Hat Concierge services to every tenant so that they can get recommendations to places around town and even have their appointments scheduled for them. Tenants love Virtual Doorman because the long list of features makes their lives easier.  You will only find this long list of features in Virtual Doorman – the original remote doorman service.  We offer resident lockout protection, building security, concierge services, building management assistance, and so much more. With these amenities, you’ll understand why Virtual Doorman is the only remote doorman that you should consider installing your building.  Resident Lockout Protection In the event that a resident gets locked out of the building, Virtual Doorman can give them access without having to contact the property manager. Virtual Doorman will work with our remote operators to verify the identity of the tenant and can remotely unlock the door to grant them access.  Package Delivery   One of the most convenient features of Virtual Doorman is that we can accept packages for your tenants even if they are not home. The delivery personnel are verified by Virtual Doorman and granted access to deliver packages into the mailroom. They are monitored the entire time to ensure the safety of your residents. pop over to this site Greets and Verifies Guests Virtual Doorman can also greet guests, verify their identity, and allow them access to the building. The resident will use the Interactive Web Portal or the Virtual Doorman On-the-Go™ mobile app to schedule their guests, and when the guests arrive, our operators will verify the guest’s identity and grant them access to the building. Inviting guests into your building has never been easier. Red Hat Concierge Services When you have Virtual Doorman in your building, your tenants will have access to our Red Hat Concierge services. They can ask for recommendations and schedule appointments with the use of our Interactive Web Portal or mobile app. This is an amenity that you would expect to find in a 5-star hotel, that you can now offer your tenants.  Building Management Assistance Virtual Doorman can also assist you with several aspects of building management. Depending upon your service options, Virtual Doorman can allow access for contractors, answer phone calls, assist with building correspondence, monitor your security cameras, and much more. You can also communicate with your residents and the Virtual Doorman remote operators right from our Web Portal.  Building Security As a building manager, one of your biggest concerns is most likely building security. With Virtual Doorman, our operators remotely monitor your security cameras, verifying guests and delivery personnel before they enter the building, helping with resident lockout services, and so much more. You can rest easy knowing that your building is safe when Virtual Doorman is on the job.  Remote Operators Although our technology is unmatched, the “hima side” of Virtual Doorman is what makes the difference.  One of the biggest advantages of Virtual Doorman is that you aren’t just receiving our state-of-the-art technology, you’ll also have the support of our team of highly-trained operators at our command center. These are real people that help keep your apartment

How Do Virtual Doorman Services Work?

virtual doorman services

If you have never heard of Virtual Doorman or remote doorman services, you are sure to be curious about how they work and they’re similarities and differences from traditional doorman services. Virtual Doorman services provide the same services of a traditional doorman plus assist with property management and building security. If you have never heard of Virtual Doorman or remote doorman services, you are sure to be curious about how they work and they’re similarities and differences from traditional doorman services. Virtual Doorman services provide the same services of a traditional doorman plus assist with property management and building security. If you own or manage an apartment building anywhere in the United States and are ready to hire Virtual Doorman to improve tenant experience and assist with property management, review our different packages and contact us today Remote Operators  Remote Operators  Our Virtual Doorman system works with our remote operators. These are real people that you or your tenants can be connected to. When Virtual Doorman is working to verify guests or monitor package delivery, there is a remote operator on the other end ensuring the safety of your tenants and your building. Remote operators are there to assist you and your tenants with anything that may require additional questions or concerns that can’t be answered by the Virtual Doorman alone.  Our Virtual Doorman system works with our remote operators. These are real people that you or your tenants can be connected to. When Virtual Doorman is working to verify guests or monitor package delivery, there is a remote operator on the other end ensuring the safety of your tenants and your building. Remote operators are there to assist you and your tenants with anything that may require additional questions or concerns that can’t be answered by the Virtual Doorman alone.  Access From Mobile App Access From Mobile App Virtual Doorman is the only remote doorman service to offer a web portal for residents and property managers available through our mobile app. When tenants would like to schedule a guest, they can simply use the app to set it up. If you, as the property manager, would like to schedule a delivery or allow access for an outside contractor, you can utilize the app to ensure that everything will run smoothly. And, when you need to make a new key card for a tenant or deactivate one from a former tenant, you can simply use the building manager portal. Virtual Doorman is the only remote doorman service to offer a web portal for residents and property managers available through our mobile app. When tenants would like to schedule a guest, they can simply use the app to set it up. If you, as the property manager, would like to schedule a delivery or allow access for an outside contractor, you can utilize the app to ensure that everything will run smoothly. And, when you need to make a new key card for a tenant or deactivate one from a former tenant, you can simply use the building manager portal. Guest Services Guest Services Virtual Doorman utilizes state-of-the-art technology to interact with your tenants. Virtual Doorman will accept packages and even allow guests entrance. You and your tenants simply use the Virtual Doorman mobile app to set up when guests will arrive and Virtual Doorman works with our remote operators to verify guest’s identities and grant them building access. This system can be utilized to allow access for contractors, friends and family, a dog walker, or cleaning staff.  find out this here Virtual Doorman utilizes state-of-the-art technology to interact with your tenants. Virtual Doorman will accept packages and even allow guests entrance. You and your tenants simply use the Virtual Doorman mobile app to set up when guests will arrive and Virtual Doorman works with our remote operators to verify guest’s identities and grant them building access. This system can be utilized to allow access for contractors, friends and family, a dog walker, or cleaning staff.  Virtual Doorman can also give restaurant recommendations or will even book a spa visit for you with our Red Hat Concierge services.  Virtual Doorman can also give restaurant recommendations or will even book a spa visit for you with our Red Hat Concierge services.  We also offer lock-out services to allow tenants entry in the case that they forget or lose their key. Virtual Doorman works in conjunction with our remote operators at our command center to verify the tenant’s identity and grant them access to their apartment without having to disturb you, the property manager.  We also offer lock-out services to allow tenants entry in the case that they forget or lose their key. Virtual Doorman works in conjunction with our remote operators at our command center to verify the tenant’s identity and grant them access to their apartment without having to disturb you, the property manager.  Acts as a Security System Acts as a Security System As the building manager, you will have 24/7 access to view your security cameras from the building manager portal. And not only will you be monitoring your cameras, but Virtual Doorman will be as well. The Virtual Doorman system works with our remote operators to ensure the safety of your tenant and building and will contact you at the first sign of any suspicious activity.  As the building manager, you will have 24/7 access to view your security cameras from the building manager portal. And not only will you be monitoring your cameras, but Virtual Doorman will be as well. The Virtual Doorman system works with our remote operators to ensure the safety of your tenant and building and will contact you at the first sign of any suspicious activity.  Assists with Property Management Assists with Property Management Virtual Doorman comes equipped with the building manager portal, which is designed to assist building managers with property management. We offer different packages depending upon the amount of services each building requires. You can even choose to include

Four Ways Life Is Made Easier For Tenants With Virtual Doorman

virtual doorman tenants

Having a doorman has always been an exclusive, more expensive option that was only offered at higher-end properties, but Virtual Doorman allows the privilege to be extended to many more properties because of its innovative design and affordable cost. Utilizing technology to provide doorman services makes tenant’s lives easier and can be a big selling point for potential residents.  Having a doorman has always been an exclusive, more expensive option that was only offered at higher-end properties, but Virtual Doorman allows the privilege to be extended to many more properties because of its innovative design and affordable cost. Utilizing technology to provide doorman services makes tenant’s lives easier and can be a big selling point for potential residents.  Get a quote today for Virtual Doorman and attract more potential tenants to your apartments! 1.) Tenant Lockouts 1.) Tenant Lockouts Traditionally, when a tenant gets locked out, they would have to contact their property manager and have them come to the property and unlock the door. It could be made even more inconvenient when the tenant gets locked out at night or on a holiday when it’s harder to get a hold of the property manager.  Traditionally, when a tenant gets locked out, they would have to contact their property manager and have them come to the property and unlock the door. It could be made even more inconvenient when the tenant gets locked out at night or on a holiday when it’s harder to get a hold of the property manager.  When a tenant gets locked out of their apartment that is equipped with Virtual Doorman, they can get access to their home instantly, no matter the time of the day or the day of the week. They simply use the Virtual Doorman video intercom unit at the building entrance and the Virtual Doorman works with the remote operators to allow the tenant access to their home.   When a tenant gets locked out of their apartment that is equipped with Virtual Doorman, they can get access to their home instantly, no matter the time of the day or the day of the week. They simply use the Virtual Doorman video intercom unit at the building entrance and the Virtual Doorman works with the remote operators to allow the tenant access to their home.   The remote operators have remote access to open all doors and they can assist the resident getting back into the building and their apartment. If the tenant has just forgotten their key card or fob inside, the problem is solved. However, if the tenant has lost their key card, the property manager can deactivate the old card, and activate a new one from the Building Manager Portal. There is no more need to go out and make an extra copy of an actual key or re-key the locks if safety is an issue.  The remote operators have remote access to open all doors and they can assist the resident getting back into the building and their apartment. If the tenant has just forgotten their key card or fob inside, the problem is solved. However, if the tenant has lost their key card, the property manager can deactivate the old card, and activate a new one from the Building Manager Portal. There is no more need to go out and make an extra copy of an actual key or re-key the locks if safety is an issue.  pop over to this website 2.) Deliveries 2.) Deliveries Traditionally, when a tenant is receiving a delivery they would have to buzz up the delivery driver, leave permission with the doorman, or sometimes the deliveries are just left at the front desk.  Traditionally, when a tenant is receiving a delivery they would have to buzz up the delivery driver, leave permission with the doorman, or sometimes the deliveries are just left at the front desk.  With Virtual Doorman, the tenant does not have to be home or go pick up their package at the front, they simply notify the Virtual Doorman of the delivery. Delivery personnel use the video intercom unit at the building’s entrance to check-in, and the Virtual Doorman works with the remote operators to allow the package to be delivered.  With Virtual Doorman, the tenant does not have to be home or go pick up their package at the front, they simply notify the Virtual Doorman of the delivery. Delivery personnel use the video intercom unit at the building’s entrance to check-in, and the Virtual Doorman works with the remote operators to allow the package to be delivered.  Virtual Doorman allows for quick and simple deliveries, whether it be a package or a food delivery while ensuring the safety of the residents. Virtual Doorman allows for quick and simple deliveries, whether it be a package or a food delivery while ensuring the safety of the residents. Residents utilize the Virtual Doorman Web Portal App to allow for deliveries, so they can register a delivery from anywhere. They will no longer have to worry about picking up packages or ringing in the delivery driver. Residents utilize the Virtual Doorman Web Portal App to allow for deliveries, so they can register a delivery from anywhere. They will no longer have to worry about picking up packages or ringing in the delivery driver. 3.) Visitors 3.) Visitors The Virtual Doorman also makes having visitors a breeze, whether you’re having friends over, or you employ a dog walker or cleaning person. The tenant registers the visitor with the Virtual Doorman on the Virtual Doorman Web Portal App, and that’s it.  The Virtual Doorman also makes having visitors a breeze, whether you’re having friends over, or you employ a dog walker or cleaning person. The tenant registers the visitor with the Virtual Doorman on the Virtual Doorman Web Portal App, and that’s it.  When the guests arrive they utilize the video intercom unit and the Virtual Doorman works with the remote operators to ensure the identity of the guest and allows them

Virtual Doorman FAQ’s

Virtual Doorman FAQs

Do you have questions about Virtual Doorman? That’s okay, we know this may be a new idea to some, to use technology for doorman services, but we’ve been the leaders in the remote doorman industry since 2000 and we know it works. Today we will look at some of the most common questions we get about Virtual Doorman in a little more depth, and hopefully, put any of your doubts to rest.  Do you have questions about Virtual Doorman? That’s okay, we know this may be a new idea to some, to use technology for doorman services, but we’ve been the leaders in the remote doorman industry since 2000 and we know it works. Today we will look at some of the most common questions we get about Virtual Doorman in a little more depth, and hopefully, put any of your doubts to rest.  Contact Virtual Doorman today for a quote to get started! What Is A Virtual Doorman? What Is A Virtual Doorman? Virtual Doorman is leading the industry in 24/7 personalized, remote doorman services. Virtual Doorman offers all of the features that a traditional, human doorman can offer, but at a fraction of the cost.  Virtual Doorman is leading the industry in 24/7 personalized, remote doorman services. Virtual Doorman offers all of the features that a traditional, human doorman can offer, but at a fraction of the cost.  When it comes to hiring a traditional doorman, property managers have to hold interviews, hire, handle payroll and other human resources aspects. But with Virtual Doorman, there is none of that inconvenience. You simply pay monthly for a service that handles everything from package delivery, residence entry, camera access, and even concierge services.  When it comes to hiring a traditional doorman, property managers have to hold interviews, hire, handle payroll and other human resources aspects. But with Virtual Doorman, there is none of that inconvenience. You simply pay monthly for a service that handles everything from package delivery, residence entry, camera access, and even concierge services.  Virtual Doorman is a technology that makes the old ways obsolete. No need to have someone sitting or standing at your front door day and night. Virtual Doorman is there for you 24/7. Of course, you’ll also receive access to our remote operators who can assist you in any aspects that you would like. Virtual Doorman is a technology that makes the old ways obsolete. No need to have someone sitting or standing at your front door day and night. Virtual Doorman is there for you 24/7. Of course, you’ll also receive access to our remote operators who can assist you in any aspects that you would like. Having a doorman at your apartment building used to be considered at high-end amenity that only some could afford, but with Virtual Doorman everyone can have access to the benefits that a doorman offers.  Having a doorman at your apartment building used to be considered at high-end amenity that only some could afford, but with Virtual Doorman everyone can have access to the benefits that a doorman offers.  Can Virtual Doorman Offer Security? Can Virtual Doorman Offer Security? Virtual Doorman offers superior security services. Your Virtual Doorman has 24/7 access to all building security cameras, and with our Building Manager Portal, you can view them from anywhere at any time. Our remote doorman operators also monitor your property and keep an eye out for any suspicious activity. Virtual Doorman offers superior security services. Your Virtual Doorman has 24/7 access to all building security cameras, and with our Building Manager Portal, you can view them from anywhere at any time. Our remote doorman operators also monitor your property and keep an eye out for any suspicious activity. The Virtual Doorman works with video surveillance, intercoms, access control systems, and of course our remote doorman operators to keep your building and residents safe and secure. The Virtual Doorman works with video surveillance, intercoms, access control systems, and of course our remote doorman operators to keep your building and residents safe and secure. Can Virtual Doorman Offer Concierge Services? Can Virtual Doorman Offer Concierge Services? Virtual Doorman makes a great concierge! We call it our Red Hat Services; we hold our standards to that of a luxury hotel. You can ask your Virtual Doorman to recommend anything from pet boarding to booking a spa treatment. Virtual Doorman makes a great concierge! We call it our Red Hat Services; we hold our standards to that of a luxury hotel. You can ask your Virtual Doorman to recommend anything from pet boarding to booking a spa treatment. What Is The Price Difference Between A Real Doorman And Virtual Doorman? What Is The Price Difference Between A Real Doorman And Virtual Doorman? Because you don’t have to hire an actual person or two, Virtual Doorman costs about 90% less than hiring an actual human doorman. This is because you don’t have to worry about payroll or any human resource services.  Because you don’t have to hire an actual person or two, Virtual Doorman costs about 90% less than hiring an actual human doorman. This is because you don’t have to worry about payroll or any human resource services.  Having a doorman used to be considered a high-end amenity, but now you can have 24/7 access to our personal doorman services at a fraction of the cost of a traditional doorman. Virtual Doorman makes doorman services accessible to a larger number of people than ever before because of our affordability.  Having a doorman used to be considered a high-end amenity, but now you can have 24/7 access to our personal doorman services at a fraction of the cost of a traditional doorman. Virtual Doorman makes doorman services accessible to a larger number of people than ever before because of our affordability.  What Happens If A Resident Gets Locked Out? What Happens If A Resident Gets Locked Out? Virtual Doorman is built to handle situations such as a resident forgetting or losing their

7 High-End Amenities Residents Are Looking For

Amenities Residents Are Looking For

Wherever you’re managing an apartment building or condos, from New York City to Los Angeles, in order to compete with other businesses, your building, the units themselves, and the amenities really need to stand out. For residents who are looking for the best, it’s not enough anymore for a home to just have pet-friendly options or in-suite washer and dryer. High-end amenities are going above and beyond to attract top tenants who will stay in the building for longer and will increase the overall look and feel of the building. From doorman services to the latest technology to gym equipment and classes, and more — here are the top amenities that you can’t go without. Apartment and Condo Amenities Residents Need and Want Rooftop Recreation Who wouldn’t want to enjoy a view of NYC’s Empire State Building, Chicago’s Willis Tower, or Miami’s amazing views of the ocean? After a long day at work or to host a classy party on the weekend, rooftop patios are the latest trend to hit the biggest cities, and residents frequently have this on their most-wanted list. Even if your building isn’t located in an ideal area with the best views, the ability to get outside and enjoy a space with a garden, a lounge area, or a BBQ will have potential tenants flocking to your building. Environmentally Friendly Speaking of a rooftop garden, tenants are especially looking for environmentally friendly amenities throughout the building. Equip your apartments or condos with energy-efficient appliances (for both water and electricity), use responsible materials when renovating or painting, switch to LED light bulbs, or upgrade to energy-efficient windows — there are dozens of options to decrease the carbon footprint of your building. If you have on-site parking, consider installing a charging station for electric vehicles. Smart Home Features To go along with the environmentally-friendly amenities, smart features will help increase tenant satisfaction and can even make property managers’ jobs easier and the building more efficient. Options include smart thermostats so tenants can monitor their home’s temperature while they’re away and make adjustments on the fly, smart locks and light switches, and if you have the budget, smart refrigerators. When a tenant moves out of the building, it’s a quick fix to turn off the thermostat in order to save money. Add a Gym Any amenity that will reduce a tenant’s monthly expenses is a must. When a gym membership can range from $60 to well over $100 a month, it’s a significant perk when there is an on-site gym. However, when you want to truly provide residents with high-end amenities, consider including regular fitness classes, a sauna, basketball court, or a hot tub. And if you’re looking to take amenities to another level, add spa services, such as nail care and facials. Coworking Spaces The traditional office space is disappearing these days, so giving your tenants a place to work can be incredibly appealing. And when it’s impossible to tell what professions your tenants will have, make the coworking space as diverse as possible. Don’t just add a few tables with a couple of ethernet hookups, make the space large enough so residents can schedule conferences, include a snack bar, espresso bar, and other features that will entice people to actually use the space as well as bring coworkers or clients there. Wi-Fi Internet One of the most arduous tasks of moving into a new apartment building is having to sign up for internet services and have them installed. When residents simply need to find someone to help them move, that may be what they need to choose your building over another. High-speed internet is more than just a convenience, it’s a must for anyone who is on the go and wants to stay connected. Security Cities like New York City are getting safer every day, but crime is still a significant concern. Having key fob access to the building is a start as the cards are harder to duplicate than traditional keys, but there are many other options when it comes to building security. Doorman services is also a great place to start and offers residents a friendly face when they enter their building. Virtual Doorman A high-end amenity that is becoming more and more popular is having a remote doorman. Instead of a physical doorman, who will need weeks of training to recognize who lives in the building, property managers will also need to work out a schedule, payroll, and many other tasks involved with a doorman standing at the entry. Instead, have Virtual Doorman install a welcome station where residents can communicate through video chat with support staff for a variety of needs. With Virtual Doorman, residents can: Schedule deliveries Input guests and visitor authorizations Request maintenance Request additional key fobs Download a mobile app to monitor deliveries or grant entry to visitors Chat with staff with any account needs Offer residents the same great doorman services at a fraction of the cost. Virtual Doorman isn’t just for residents, though, property managers can also experience a variety of benefits. Remote staff can: Help manage service requests that come in Add new residents Manage authorized access Activate/deactivate access cards and fobs View resident contact information Manage deliveries and guests Grant access for vendors and contractors Security is a significant concern for many residents, so Virtual Doorman will also install security cameras near the entryway and in storage areas where deliveries are kept until the resident can pick them up. Anyone who enters the building will be monitored, increasing tenant peace of mind. Lower rent, pet-friendly apartments, and granite countertops are nice, but it takes another level of high-end amenities to attract the best residents. At Virtual Doorman, we believe our doorman service technology, our friendly staff, and the ability to increase efficiency for property managers is one of the best ways to bring in tenants who will stay in your building for longer. Serving several large cities across the country, learn more about how Virtual

How to Offer Peace of Mind to Your Residents

Peace of Mind to Your Residents

It’s an unfortunate truth that there are security risks every day, especially in cities like New York, Los Angeles, and Miami. According to NYC Crime Map, there were hundreds of burglaries in September, 2019 throughout the city. New York City has become safer than decades ago, but tenants everywhere still worry about the safety of their home, whether they live in a single-family home, an apartment building, or a condo. But the good news is that homeowners, building owners, and property managers can do something about it! If you’re a property owner or manager, tenant peace of mind is most likely a high priority. But what are the best ways of increasing security for your buildings and allowing your residents to feel safe and secure? At Virtual Doorman, we offer remote doorman services that provide the same great benefits as a physical doorman, but at a fraction of the cost. With innovative technology and experienced staff who are passionate about helping you and your residents, you can provide a safe home for everyone living in your building. Increasing Safety and Security For Managed Properties Install Lighting Having well-lit entryways, hallways, and parking areas is a great method for deterring crime. In the event that someone does try to commit a crime, it will be easier to catch and stop them in the act. Exterior entryways should always have a light on, but for some interior spaces, you can consider installing motion-sensor lights that can warn anyone who isn’t aware of them. It’s also important to keep up with any damaged lighting as well. Flickering lights or bulbs that have broken make the building appear unsafe, and as if the management doesn’t care. Complete a Risk Assessment It will be hard for property managers to know how to protect a building when they don’t fully understand what is wrong in the first place. A professional risk assessment will provide valuable insight into the security of your building, including entryways, doors, locks, and how easy it could be for someone to break in. When you understand how to make improvements, it will be much easier to put an action plan in place. High-Security Locks Doors to individual homes should be equipped with high-security locks to further prevent break-ins. Many interior doors come with a basic lock that can be broken fairly easily. But a high-quality lock is made of strong materials that are harder to break and will extend the life of the lock. Install Stronger Doors Along with high-security locks, exterior and unit doors should also be incredibly strong and difficult to break. The door itself can be made with steel, aluminum, or a metal alloy, and using three-inch screws for the door’s strike plate and hinges can increase the strength of the door. Security Cameras Installing a security camera is a great way to prevent crime and increase resident peace of mind. Even if the only thing the cameras capture is residents and guests walking in and out, it’s a history and timeline of events that could be crucial if a crime does occur. Cameras installed near entryways and hallways will significantly decrease the threat of a crime. Sign Up For Virtual Doorman A physical doorman can be a reassuring presence for tenants, but it can be costly and time-consuming for property managers or owners. With Virtual Doorman, tenants can still be greeted by a human, but they’re simply off-site. With advanced technology, residents can use a video intercom that connects to Virtual Doorman staff who will facilitate letting in guests and screening service or delivery people. The technology features 24/7 instant connection, access to a mobile app for both Apple and Android phones, and a resident portal. The resident portal can be used to grant visitor access, schedule deliveries, request maintenance, request additional key fobs, and more. Each of your tenants will get personalized doorman services without the cost and hassle of having to train, manage, and pay a physical doorman. To go one step further, Virtual Doorman also offers remote camera viewing. When you work with us, we’ll install cameras throughout the building so our staff can monitor deliveries and residents can track visitors on their smartphone, wherever they are at the time. There’s no more missing a delivery just because tenants can’t be home at the time. Virtual Doorman doesn’t just provide peace of mind for the residents, though. We strive to help property managers as well. With our technology and staff, managing maintenance requests will be a breeze. We take over a variety of services to ensure that your tenants are getting the best possible experience, and you can save time and money at the same time. Building security may seem like a challenging task, but with the right combination of technology, hardware, and software, you can provide your tenants with real peace of mind. Virtual Doorman works with hundreds of buildings throughout New York City and other locations across the country. If your tenants are worried about building security, give them the best service possible with Virtual Doorman. View our service options and contact our team today with any questions.

4 Common Times Buildings Switch Over To Virtual Doorman

Switch Over To Virtual Doorman

As we’ve discussed in many of our blogs, more and more building owners and managers are switching from traditional doormen to Virtual Doorman. The reasons are clear: up to 90% cost savings, no awkward chit chat, no tipping, no hiring and firing, and no having to rely on a doorman to decide which people to let into a building and which ones to deny entry to. But those are all reasons why you should use our Virtual Doorman services. Another important question is when you should switch over to our remote doorman service. Let’s take a look at the most common times that buildings finally make the switch from physical doormen to virtual doormen.  Renovations Perhaps the most common time that buildings switch over to Virtual Doorman is during a renovation. It makes a lot of sense, considering that it’s a time of flux and that many changes are happening all at once.  Installing a virtual doorman during renovations is beneficial because you’ll be able to upgrade your security system while there’s construction taking place. For instance, you can run the wires for the new cameras at the same time ceilings are being replaced, or you can put the Virtual Doorman locks on the doors at the same time you’re replacing the doors themselves.  While Virtual Doorman works with many existing security systems, many such systems are getting old and need to be replaced. It simply makes practical and financial sense to install a remote doorman — and maybe the entire security system — at the same time you have easier access to wiring behind the walls, in floors, and in ceilings. When the Traditional Doorman Retires There’s no doubt that people can get attached to a particular doorman. But when you close your eyes and imagine a doorman, you probably think of someone who’s at least 60 years old…and with good reason. Doormen are getting older as the need for them goes away, and many are retiring. It’s perfectly fine to be attached to a doorman who’s been serving the building’s tenants for decades, but their retirement creates a perfect opportunity to switch to Virtual Doorman.  During a Rent Decrease Rent doesn’t often go down, but if you are having to decrease rent in order to stay competitive in your market, then saving money by getting Virtual Doorman just makes sense. You can count all of that money you save on a full-time doorman as a means to decrease the rent. During a Rent Increase There are many reasons why tenants love Virtual Doorman. In fact, many times those who live in the building actually consider our remote doorman services to be an upgrade to traditional doormen.  If you’re increasing the rent, it could be the time to switch to Virtual Doorman. If Virtual Doorman is indeed an upgrade in people’s eyes, then the tenants shouldn’t mind the rent increase as much. (Don’t worry, we won’t tell them that you’re actually saving money!) Ready To Make the Switch? The fact is, there’s no bad time to switch to Virtual Doorman; just don’t put the savings off anymore. If you’re ready to get all of the advantages of a remote doorman, click here to get a quote.

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