How Virtual Doorman® Provides Building Security
If you manage an apartment building, one of your main concerns is most likely building security. It’s important to keep both your building and your tenants safe and with Virtual Doorman® you can do all that, while also providing your residents with other high-end amenities that they will love. Video Surveillance When Virtual Doorman is on duty in your building, security cameras will be installed to cover the building entrances, doors, hallways and any other areas requiring surveillance. Our trained operators keep a watchful eye on the premises so you’ll never have to worry about unwanted parties gaining access to your building. The operators at our command center monitor your building’s cameras remotely. This means that there are real people watching your cameras for suspicious activity and they will notify you the minute that they notice anything out of the ordinary. Virtual Doorman is always here to help keep your building safe. read what he said All video footage is archived and the building manager and any other authorized parties will have access to the security feed if necessary. Property managers can also gain access to video surveillance through the manager portal and to retrieve and review older security camera footage in the event that they need it. Guest Verification With Virtual Doorman on the job, you can be sure that no one is entering your apartment building without the proper verification. When a tenant would like to give access to a guest, they simply register that guest in the Web Portal. This makes it easier for Virtual Doorman to verify a guest’s identity and allow them access. It also helps keep all of your residents safe from uninvited guests. Delivery Verification Delivery verification with Virtual Doorman works similarly to guest verification. The delivery person’s identification is verified through the intercom system at the front door with the help of our remote operators, and then the delivery person is monitored while they bring the package to the mailroom. This feature allows tenants to have packages delivered while they aren’t home while still ensuring the safety of everyone who lives in the building. Remote Operators Our remote operators are real people that work at our command center. They help to verify guests, delivery personnel, contractors, and others that are trying to gain access to the building. These are also the people who monitor your security camera for suspicious activity. When you have Virtual Doorman in your building, you not only have the most advanced technology, you also have access to real people who can help keep your building safe. Resident Lockout Protection Another building security feature offered by Virtual Doorman is resident lockout protection. In the event that a resident locks themselves out of the building, Virtual Doorman and our remote operators can help them gain access to the building, securely and without contacting the property manager, which is especially helpful at odd hours or on holidays. Our resident lockout protection helps to ensure the safety of your residents while providing a valuable amenity. Tracks Access Control Card and Fob Usage In the event that an incident does occur in your building, Virtual Doorman can track the identity of anyone who has used an access control card or fob to enter and leave the building. This can help you identify any persons involved and ensure the future safety of your tenants. If a tenant loses their card or fob, you can quickly and easily deactivate it in the building manager portal to prevent someone else from using it to access your building. Hire Virtual Doorman for Your Apartment Building
Can Virtual Doorman® Replace a Traditional Doorman?
People often ask whether Virtual Doorman®, a remote doorman system, can truly replace a traditional, human doorman. Does Virtual Doorman provide the same amount of service and security? How does the price of Virtual Doorman compare to a traditional doorman? Today, we will answer those questions, plus more. Privacy While there is something to be said about being greeted by name with a smile from a human by a traditional doorman, there are many people who prefer not to have someone at the door who knows every single time you come and go from your building. When you live in a building with Virtual Doorman, you can feel secure in your privacy and also know that we are there for you, on demand, whenever you need us. Cost Apartment buildings with a traditional doorman cost significantly more to live in than a building without. Buildings that utilize Virtual Doorman as an alternative will spend about 10% of what they would if they employed a traditional doorman. Virtual Doorman can provide almost everything that a traditional doorman can, but at a fraction of the price. Each apartment building can choose the service option that fits their budget and works best for their building and tenants. Each service plan can also be customized with options to add on additional services. With Virtual Doorman, apartment managers can select service options according to their needs and budget, so that they can offer their tenants high-end amenities without breaking the bank. Tipping A traditional doorman costs more to have on staff than Virtual Doorman does, and tipping is also recommended, especially during the holiday season. This is a reality for many people who live in apartment buildings with traditional, human doormen. So, not only are you paying more to live in the building, but you will also be expected to shell out more money in tips. You will never have to tip Virtual Doorman, no matter the season and Virtual Doorman will also not take any time off for the holidays. Virtual Doorman is always at your service and costs less in more ways than one. Security Buildings with an attended lobby offer additional security and peace of mind. There is someone at the door protecting your building from intruders and unwanted visitors. With a doorman, you never have to worry about people gaining access to your building that shouldn’t. The same is true when Virtual Doorman is on duty because our system is also a security system. With Virtual Doorman, your building will be equipped with security cameras. Anyone who is not a tenant will have their identity verified before they are permitted to enter the building by Virtual Doorman operators. So, you are not relying on a virtual system alone; you’ll also have peace of mind knowing that real people at our control center are always on duty to help ensure your safety and the safety of everyone in the building. Amenities A traditional doorman is considered a high-end amenity. You have someone at the door to greet you, sign for your packages, and keep your building safe. A doorman is something that is typically offered in only higher-end apartment buildings. The same is true with Virtual Doorman, You’ll have a state-of-the-art remote doorman system that acts as building security, accepts your packages, greets and verifies your guests, assists with building management, and even has a virtual concierge feature. Virtual Doorman also protects residents from getting locked out of their apartment. When you choose Virtual Doorman, you are receiving everything that a traditional doorman can do, plus more and for a fraction of the cost. Virtual Doorman can be offered in every apartment building rather than just expensive, high-end buildings. Mobile App and Web Portal For buildings with traditional doormen, interacting with the doorman usually involves a trip to the lobby or a conversation by calling down to the lobby. This is not the case with Virtual Doorman. If you want to allow access for a delivery or guest, ask for a recommendation from our virtual concierge, or access any other features, you can do so with a few simple clicks on our Web Portal or mobile app. Virtual Doorman can be accessed from anywhere and anytime, whether you are in your apartment, out on the town, and whether it is a weekend, night, or holiday. Virtual Doorman is always at your service. Learn More About Virtual Doorman visit this link When you live in a building with Virtual Doorman, you may not be greeted with a smile every time you walk through the door, but you will enjoy more privacy, convenience and affordable living. You will receive many benefits that go beyond that smile. You’ll have a state-of-the-art building security system keeping you safe, have your packages delivered when you’re not home, have round-the-clock access to our virtual concierge service, and much more.
Virtual Doorman’s® Best-in-Class Proprietary Technology
We are constantly looking for ways to make our technology better. Once you have lived in a building that uses Virtual Doorman, you will never want to go back to life without it. Virtual Doorman has created best-in-class remote doorman technology that cannot be replicated by any of our competitors. Our Interactive Web Portal We created our Interactive Web Portal to improve communication between residents, property managers, and our remote operators. Residents and managers are each provided with access to customized sections of the portal so that they can manage their account and communicate with each other quickly, efficiently, and in real-time. All activity on the Interactive Web Portal is saved in case it needs to be reviewed later for any reason. Resident Portal The Resident section of our Web Portal allows tenants to self-manage their preferences, manage their accounts, schedule guests and deliveries, and submit maintenance requests. Residents can even monitor when their guests arrive, leave, and how long they stayed. Building Manager Portal The Building Manager section of the Web Portal is designed to assist with the day-to-day management of their building. Managers can use the Portal to communicate with their residents, allow access for vendors, post building notices, and allow deliveries and guests. The Building Manager portal also allows the manager to add new residents, activate and deactivate key cards and fobs, and view resident information. The Building Manager portal from Virtual Doorman makes managing an apartment building a breeze. Operator Portal see this site The Operator Portal allows the remote operators at our command center to communicate with the tenants and the building manager. They can also view residents’ and building manager’s scheduled guests and deliveries so that they can grant entry to authorized parties. The Operator Portal allows remote operators access to each resident’s account so that they can give personalized, individualized service. Our Mobile App Virtual Doorman also has a mobile app to make it even more convenient for tenants. Our Virtual Doorman On-the-Go™ mobile app allows you to take Virtual Doorman with you. Residents can manage their accounts and access our Red Hat Concierge services from anywhere with their cell phones or tablet. Our Welcome Station The Virtual Doorman Welcome Station is a one-of-a-kind system not available from any other remote doorman service. Like all of our technology, we are constantly looking for ways to improve upon it. We are always searching for ways to make the Virtual Doorman experience better and that’s exactly what we did when we updated our Welcome Station. The Virtual Doorman Welcome Station features a video intercom with an integrated video chat feature so that residents, guests, and delivery personnel can communicate face-to-face with our remote operators. We also loaded it with features and made it easier, quicker, and less expensive to install. Learn More About Virtual Doorman
Why You Should Choose the Original Virtual Doorman®
With all the options for remote doorman services out there, how do you decide which to choose? If you want the only option that offers exceptional service, the most features, and the best-in-class technology, the logical choice is the one and only Virtual Doorman®. Virtual Doorman® created the remote doorman industry when we introduced the first remote doorman system to the market nearly two decades ago. We have continually evolved and enhanced our system and our technology is unmatched. We offer the only interactive web portal in the business for both residents and building managers, and we are always ahead of the curve by always keeping an eye to the future and innovating new ways to create a better experience for Virtual Doorman users. Virtual Doorman offers a wide range of benefits from keeping your tenants safe with our building security features to our state-of-the-art technology that includes the only interactive web portal in the industry. Other remote doorman services may try to imitateVirtual Doorman, but none come close to what we’re able to offer. Affordable Compared to the price of hiring a traditional doorman for your building, Virtual Doorman is only a fraction of the cost. But Virtual Doorman also offers great additional features like resident lockout protection, concierge services, and receiving packages and deliveries — but without it costing a fortune. Virtual Doorman offers three different service packages so that you can choose the level that offers the best services for your building and fits within your budget. Keeps Your Tenants Safe In addition to performing the services of a doorman, Virtual Doorman also provides building security. Our system uses state-of-the-art technology backed up by the remote operators at our command center to keep your building safe. You won’t find the same technology anywhere else. At Virtual Doorman, we have been working on our technology for over two decades and are constantly searching for ways to improve it to give property managers and residents a better experience. We offer an Interactive Web Portal, mobile app, and Welcome Station so that communication between residents, property managers, and our remote operators is seamless, quick, and efficient. Convenient Virtual Doorman can be accessed anywhere that you have access to the internet through the interactive web portal, our mobile app or via email or phone to schedule guests, deliveries, and even ask for recommendations from our virtual concierge. Virtual Doorman offers convenience for both the tenants and the managers. Our operators remotely accept packages, verify guest identities, and even allow residents access to the building when they are locked out. You won’t get this kind of service from just any remote doorman. Improves Tenant Experience When you have Virtual Doorman in your building, your tenants will have a better experience. They will feel safer with our building security features and they’ll love the package delivery acceptance and guest verification. Virtual Doorman also offers our Red Hat Concierge services to every tenant so that they can get recommendations to places around town and even have their appointments scheduled for them. Tenants love Virtual Doorman because the long list of features makes their lives easier. You will only find this long list of features in Virtual Doorman – the original remote doorman service. We offer resident lockout protection, building security, concierge services, building management assistance, and so much more. With these amenities, you’ll understand why Virtual Doorman is the only remote doorman that you should consider installing your building. Resident Lockout Protection In the event that a resident gets locked out of the building, Virtual Doorman can give them access without having to contact the property manager. Virtual Doorman will work with our remote operators to verify the identity of the tenant and can remotely unlock the door to grant them access. Package Delivery One of the most convenient features of Virtual Doorman is that we can accept packages for your tenants even if they are not home. The delivery personnel are verified by Virtual Doorman and granted access to deliver packages into the mailroom. They are monitored the entire time to ensure the safety of your residents. pop over to this site Greets and Verifies Guests Virtual Doorman can also greet guests, verify their identity, and allow them access to the building. The resident will use the Interactive Web Portal or the Virtual Doorman On-the-Go™ mobile app to schedule their guests, and when the guests arrive, our operators will verify the guest’s identity and grant them access to the building. Inviting guests into your building has never been easier. Red Hat Concierge Services When you have Virtual Doorman in your building, your tenants will have access to our Red Hat Concierge services. They can ask for recommendations and schedule appointments with the use of our Interactive Web Portal or mobile app. This is an amenity that you would expect to find in a 5-star hotel, that you can now offer your tenants. Building Management Assistance Virtual Doorman can also assist you with several aspects of building management. Depending upon your service options, Virtual Doorman can allow access for contractors, answer phone calls, assist with building correspondence, monitor your security cameras, and much more. You can also communicate with your residents and the Virtual Doorman remote operators right from our Web Portal. Building Security As a building manager, one of your biggest concerns is most likely building security. With Virtual Doorman, our operators remotely monitor your security cameras, verifying guests and delivery personnel before they enter the building, helping with resident lockout services, and so much more. You can rest easy knowing that your building is safe when Virtual Doorman is on the job. Remote Operators Although our technology is unmatched, the “hima side” of Virtual Doorman is what makes the difference. One of the biggest advantages of Virtual Doorman is that you aren’t just receiving our state-of-the-art technology, you’ll also have the support of our team of highly-trained operators at our command center. These are real people that help keep your apartment
Virtual Doorman Offering Free, Expanded Services for All Customers During COVID-19 Emergency
Mann Publications Mann Publications “We have been closely monitoring the situation and want to make sure each and every one of the thousands of people we serve feels safe and protected during this time,” said Colin Foster, founder and chief innovation officer of Virtual Doorman. “We are aware this crisis has deep ramifications into how we conduct our daily lives and we hope that through the offering of free upgrades to our packages and expansion of our hours we will be able to bring additional safety and security not only to our customer base but also to their building’s existing personnel.” As the COVID-19 crisis magnifies, Virtual Doorman is committed to continuing to offer services that under this particular crisis are not only convenient but, in some cases, absolutely necessary. Virtual Doorman’s personalized service uses integrated digital CCTV, cameras, video intercoms, access control devices, and remote operators at its Doorman Command Center. The company’s services include building security; building access for residents, deliveries, and guests; as well as virtual concierge services. Virtual Doorman’s Command Center has evolved into one of the most advanced technical operations in the nation. The company’s first national emergency crisis came during Hurricane Sandy in New York in 2012. As other remote doorman companies struggled, Virtual Doorman’s Command Center in Florida provided constant and uninterrupted service throughout the emergency. Today, many Virtual Doorman customers have found a “silver lining” because they were uniquely prepared to handle the current situation. Social distancing is not easy for buildings with traditional doormen and onsite staff. Buildings that were forward-thinking and already had technology in place have been able to continue providing critical services while keeping everyone safe and the building running smoothly. These buildings have found Virtual Doorman to be helpful as the company has been able to cover shifts so doormen and supers can stay safely at home. “Virtual Doorman’s team of remarkable professionals is used to going the extra mile,” added Foster. “We are tremendously proud of our team and are deeply thankful for their dedication and support as we expand our services and look to provide additional comfort and relief to our clients during this trying time. Although our software is known for being best-in-class, we believe what sets us apart is not our technology but the people behind it.” Virtual Doorman has been developing and perfecting its suite of remote doorman services since it was founded twenty years ago. continue reading