Welcome to VIRTUAL DOORMAN
The Highest Standard for Building-Wide Entry and Access Management
Real People. Next-Generation Technology. Professionally Managed.
What We Provide
VIRTUAL DOORMAN® combines the personalized service of an onsite doorman or concierge with the capabilities of a modern connected platform. Trained Command Center professionals respond in real time, supported by next-generation technology, to assist residents, support management, and help manage the situations technology alone can't.
The result is better building operations, improved resident satisfaction, and real security—24 hours a day, 365 days a year.
Entry & Access Management
Control building-wide access with real-time management
Visitor Verification
Verify visitors, vendors, and authorized guests
Delivery Coordination
Coordinate deliveries and resident notifications
Resident Support
Provide responsive, real-time everyday assistance
Management Support
Deliver real-time operational support and response
How VIRTUAL DOORMAN Works
More than a traditional intercom, mobile app, or standalone access system, VIRTUAL DOORMAN actively manages building-wide entry and access through trained Command Center professionals and next-generation technology—delivering real-time monitoring, response, and support 24 hours a day, 365 days a year.
Proven Results
For nearly three decades, VIRTUAL DOORMAN has professionally managed more than 100 million building access events while helping multifamily residential buildings avoid more than $100 million in staffing costs.
1,000+
Buildings Proudly Served
1M+
Residents Professionally Supported
100M+
Building Access Events Managed
$100M+
Operational Savings for Residential Buildings
Stay Connected. Stay in Control.
While VIRTUAL DOORMAN professionally manages building-wide entry and access, the Welcome App keeps residents and management connected to their building from anywhere.
Call or Email Your VIRTUAL DOORMAN
Receive Package & Delivery Notifications
See Who’s at the Door & Grant Access
View Building Cameras & Activity
Report Suspicious Activity in Real Time
Answer Visitor Intercom & Video Calls
Submit Building Maintenance Requests
Create Scheduled Guest Access
VIRTUAL DOORMAN® is a registered trademark and the exclusive property of Virtual Service. The term “Virtual Doorman” may not be used by competitors or other third parties to describe their services, as it is not a generic term. Use of similar terminology by others does not indicate authorization, affiliation, or equivalence.
VIRTUAL DOORMAN
104 West 40th Street, Suite 1610
New York, NY 10018