Virtual Doorman

Building Security Reimagined

Save time and money with your personal Virtual Doorman

Features

A true alternative to an on-site doorman or concierge, Virtual Doorman provides the same services as a traditional doorman but at a fraction of the cost.

Our game-changing technology provides the same services as a traditional doorman at a fraction of the cost. What used to be a high-end amenity is now the service that no residential building can afford to be without.

Our remote doorman operators are the eyes and ears of your property, remotely monitoring and controlling access to provide a superior level of security and convenience and take action as necessary.

Virtual Doorman’s Red Hat Services make every aspect of your life a whole lot easier by delivering relevant and useful services with the standards and style of a 5-star luxury hotel.

We help with day-to-day building operations and maintenance by overseeing service calls, building correspondence and more, from a single platform that streamlines communication between the Virtual Doorman command center and building management.

Virtual Doorman Welcome app

Meet our new app. We always listen to our customers and constantly improve our services.

Benefits

We offer high-end Doorman services for one low monthly price

Convenience

Designed with ease of use in mind for both property managers and tenants.

Security

Building managers have 24/7 access to security cameras through our mobile app.

Affordable

One low monthly payment with service options to fit in every budget.

Technology

We offer an interactive web portal for both property managers and tenants.

Experience

Provides high-end amenities including our Red Hat Concierge service.

Reliable

Virtual Doorman and our remote operators are there for you and your tenants 24/7 — no overtime pay required.

About us

We are the fastest-growing remote doorman service in America, offering a premium product with proven success in the marketplace.

Over the years, our product has developed and been tested and proven to be best-in-class. Today, Virtual Doorman remains the dominant force in a fast-growing business. We offer our proprietary digital technology, including the industry’s only Interactive Web Portal for residents and property managers, On-The-Go Mobile App, and our new Welcome Station.

Winner of the 2025 Remote Doorman Service of the Year Award

What our customers are saying

After evaluating multiple providers including ButterflyMX and Carson, we chose Virtual Doorman for our property and have been extremely happy with the decision. What separated Virtual Doorman from the others was the combination of technology and live operator support. It feels like a true building operations solution — not just an intercom app. Their team has been professional, responsive, and clearly very experienced in managing real-world residential properties. The rollout was smooth, residents adapted quickly, and the overall level of security, oversight, and convenience has been excellent. Highly recommended.

I've been using Virtual Doorman for over 3 years. The Customer Service is stellar. The staff - which includes Aaron, Travis and Zaria, to name a few - is amazingly professional, friendly, approachable and all around top-notch!

We manage over 500 buildings in the NYC area...Virtual Service and their teamwork makes both my tenants' lives and my job that much easier...On all counts: quality of service, response time, personnel, system design, quality of equipment and quality of installation, Virtual Service ranks superior.

In the past nine months that I have been working with Debbie, I have found her to be extremely responsive, very thorough and always friendly. She always goes beyond what is required to ensure the matter is resolved to her client’s satisfaction as quickly as possible. In addition, she has great follow through. I never have to ask for updates on an open matter as she keeps me informed along the way. Debbie is a delight to work with and an asset to any company.

As a Superintendent, I spend my days making sure my tenants are happy. Virtual Service continues to make my job easier since the day I started here. Whenever, and I mean whenever, I ask them to come here for any type of service, I rest assured knowing they will be here the next morning, if not the same day.

Get a free quote

Discover what package suits your needs and set up a free consultation. Have questions? Contact us today for more information.